We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). TechNIERA may associate your device identifiers or phone number with your TechNIERA Account.
When you use our services or view content provided by TechNIERA, we automatically collect and store certain information in server logs. This includes:
- details of how you used our service, such as your search queries.
- telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
- Internet protocol address.
- device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
- cookies that may uniquely identify your browser or your TechNIERA Account.
When you use TechNIERA services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide TechNIERA with information on nearby devices, Wi-Fi access points and cell towers.
Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to TechNIERA when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
Cookies and anonymous identifiers
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect TechNIERA and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.
We may use the name you provide for your TechNIERA Profile across all of the services we offer that require a TechNIERA Account. In addition, we may replace past names associated with your TechNIERA Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible TechNIERA Profile information, such as your name and photo.
If you have a TechNIERA Account, we may display your Profile name, Profile photo, and actions you take on TechNIERA or on third-party applications connected to your TechNIERA Account (such as +1’s, reviews you write and comments you post) in our services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your TechNIERA Account.
When you contact TechNIERA, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is TechNIERA Analytics. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.
Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.
We may combine personal information from one service with information, including personal information, from other TechNIERA services – for example to make it easier to share things with people you know. We will not combine DoubleClick cookie information with personally identifiable information unless we have your opt-in consent.
TechNIERA processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
- Review and control certain types of information tied to your TechNIERA Account by using TechNIERA Dashboard.
- View and edit your preferences about the ads shown to you on TechNIERA and across the web, such as which categories might interest you, using Ads Settings. You can also opt out of certain TechNIERA advertising services here.
- Use our editor to see and adjust how your TechNIERA Profile appears to particular individuals.
- Control who you share information with.
- Take information out of many of our services.
- Choose whether your Profile name and Profile photo appear in shared endorsements that appear in ads.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.
Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including TechNIERA. Our services provide you with different options on sharing and removing your content.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of TechNIERA unless one of the following circumstances applies:
With your consent
We will share personal information with companies, organizations or individuals outside of TechNIERA when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With domain administrators
If your TechNIERA Account is managed for you by a domain administrator (for example, for TechNIERA Apps users) then your domain administrator and resellers who provide user support to your organization will have access to your TechNIERA Account information (including your email and other data). Your domain administrator may be able to:
- view statistics regarding your account, like statistics regarding applications you install.
- change your account password.
- suspend or terminate your account access.
- access or retain information stored as part of your account.
- receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
- restrict your ability to delete or edit information or privacy settings.
For external processing
For legal reasons
We will share personal information with companies, organizations or individuals outside of TechNIERA if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of TechNIERA, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect TechNIERA and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
- We encrypt many of our services using SSL.
- We offer you two step verification when you access your TechNIERA Account, and a Safe Browsing feature in TechNIERA Chrome.
- We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- We restrict access to personal information to TechNIERA employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Compliance and cooperation with regulatory authorities
Specific product practices
The following notices explain specific privacy practices with respect to certain TechNIERA products and services that you may use:
For more information about some of our most popular services, you can visit the TechNIERA Product Privacy Guide.
Other useful privacy and security related materials
Further useful privacy and security related materials can be found through TechNIERA’s policies and principles pages, including:
- Information about our technologies and principles, which includes, among other things, more information on
- A page that explains what data is shared with TechNIERA when you visit websites that use our advertising, analytics and social products.
- TechNIERA’s safety center, which provides information on how to stay safe and secure online.
"access to your personal information"For example, with TechNIERA Dashboard you can quickly and easily see some of the data associated with your TechNIERA Account.
"ads you’ll find most useful"For example, if you frequently visit websites and blogs about gardening, you may see ads related to gardening as you browse the web.
"advertising services"For example, if you frequently visit websites and blogs about gardening that show our ads, you may start to see ads related to this interest as you browse the web.
"collect information"This includes information like your usage data and preferences, Gmail messages, G+ profile, photos, videos, browsing history, map searches, docs, or other TechNIERA-hosted content.
"combine personal information from one service with information, including personal information, from other TechNIERA services"For example, when you’re signed in to your TechNIERA Account and search on TechNIERA, you can see search results from the public web, along with pages, photos, and TechNIERA+ posts from your friends and people who know you or follow you on TechNIERA+ may see your posts and profile in their results.
"connect with people"For example, you could get suggestions of people you might know or want to connect with on TechNIERA+, based on the connections you have with people on other TechNIERA products, like Gmail and people who have a connection with you may see your profile as a suggestion.
"credit card"Whilst we currently don’t ask for a credit card during sign up, verifying your age through a small credit card transaction is one way to confirm that you meet our age requirements in case your account was disabled after you have entered a birthday indicating you are not old enough to have a TechNIERA Account.
"develop new ones"For example, TechNIERA’s spell checking software was developed by analyzing previous searches where users had corrected their own spelling.
"device identifiers"Device identifiers let TechNIERA know which unique device you are using to access our services, which can be used to customise our service to your device or analyse any device issues related to our services.
"device-specific information"For example, when you visit TechNIERA Play from your desktop, TechNIERA can use this information to help you decide on which devices you'd like your purchases to be available for use.
"improve your user experience"For example, cookies allow us to analyse how users interact with our services.
"legal process or enforceable governmental request"Like other technology and communications companies, TechNIERA regularly receives requests from governments and courts around the world to hand over user data.
"limit sharing or visibility settings"For example, you can choose your settings so your name and photo do not appear in an ad.
"may collect and process information about your actual location"For example, TechNIERA Maps can center the maps view on your current location.
"may not function properly"For example, we use a cookie called ‘lbcs’ which makes it possible for you to open many TechNIERA Docs in one browser.
"phone number"For example, if you add a phone number as a recovery option, if you forget your password TechNIERA can send you a text message with a code to enable you to reset it.
"protect TechNIERA and our users"For example, if you're concerned about unauthorized access to your email, "Last account activity" in Gmail shows you information about recent activity in your email, such as the IP addresses that accessed your mail, the associated location, as well as the time and date.
"sharing"For example, with TechNIERA+, you have many different sharing options.
"sharing with others quicker and easier"For example, if someone is already a contact, TechNIERA will autocomplete their name if you want to add them to a message in Gmail.
"the people who matter most to you online"For example, when you type an address in the To, Cc, or Bcc field of a message you're composing, Gmail will suggest addresses from your Contacts list.
"view and interact with our ads"For example, we regularly report to advertisers on whether we served their ad to a page and whether that ad was likely to be seen by users (as opposed to, for example, being on part of the page to which users did not scroll).
"Wi-Fi access points and cell towers"For example, TechNIERA can approximate your device’s location based on the known location of nearby cell towers.
"more relevant search results"
For example, we can make search more relevant and interesting for you by including photos, posts, and more from you and your friends.